New Hyde Park, United States
1 Hollow Ln #315
N/A
+15164395300
The staff was so nice ! Sam made my sonogram experience amazing as a first-time mom. She was kind, sweet, and intelligent. I felt like I had a sister in there with me. Especially with Covid and having to go to appointments alone, she made me so happy. Kaitlin also was very nice and quick with everything, but slowed down if I had questions. It's simple things like nice staff members that make troubling times we live in and the natural worrying from motherhood not seem as crazy.
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Every single time I come to this location they are overbooked and have me waiting for more than an hour. This location is already quite the hike for me to get too and they make me come to this location and always have an extremely long wait. Today they had overbooked so many people there wasn’t even enough seats in the waiting room for patients. I have been waiting for an hour and 20 minutes so far and just had my blood pressure taken where I was informed that it would be yet another hour for me to be seen. When I explained that this is extremely unprofessional, I was simply told I could reschedule my appointment. This is unacceptable. After the 30 minute drive to get here and hour and 20 minutes (and counting) of waiting all they have to say is “you can reschedule”. Luckily this is supposed to be my last appointment at this location. Please do yourself a favor and do not come to this location because they do not respect your time or comfort and will have you waiting for however long they feel like having you wait. Oh and I ended up waiting a total of 3 hours to be seen. This is not an exaggeration, my appointment was at 5 pm.
The wait time to be seen is extremely difficult. It’s typically about 2 hours. I’m curious as to what actionable ways Garden OB/GYN is putting in place to ensure appointments run on schedule. Otherwise, staff is extremely friendly and knowledgeable.
Lake Success location is great! They are all so nice and friendly and I didn’t wait long. I am happy to have a new doctor and practice I feel comfortable. If you are looking, I recommend the Lake Success location.
The entire staff is friendly, knowledgeable and professional. They were able to answer any questions I had and ease any lingering pre surgery fears. The doctor and the anesthesiologist introduced themselves and explained in easy to understand terms exactly what was going to happen. The experience at Garden OB/GYN was made so much more pleasant by the great staff!
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